JEPCO Customer Services 8.6

The JEPCO application offers a range of features that enhance the client's experience:

• Create a personalized client profile to optimize JEPCO's services
• Manage multiple sub-accounts/subscriptions with ease
• Scan invoice/bill barcodes to conveniently add sub-accounts
• Access the Meter Self-Read Archive to view up to three months of previous meter readings (if the client has utilized the Meter Self-Read feature in the app)
• Access JEPCO's important contact information for direct support via email or phone

The main menu offers additional functionalities:

• Receive push notifications for various events such as meter reading dates, issued invoices/bills, and bill payments
• View past notifications by tapping on the bell icon
• Inquire about invoices, allowing clients to:
• • Switch between sub-accounts
  • Refresh to get the latest status
  • Access detailed invoice/bill information by tapping on the respective invoice/bill
  • Utilize invoice/bill presentment functionality
• Utilize the Meter Self-Reading feature, which provides the following information:
• • Status of meters ready to be read
  • Status of meters already read within the authorized period
  • Date for meter readings
  • Capture and submit meter readings and photos (for meters ready to be read), enabling JEPCO to generate new invoices/bills
• Access account statements that provide:
• • Switching between sub-accounts
  • Information on all due invoices/bills and the total receivable balance
  • Convenience for in-person visits to JEPCO offices, with options to pay:
  • An individual invoice/bill using the displayed barcode
  • All due invoices/bills using the barcode icon next to the total receivables
• Perform consumption calculations, including:
• • Using the Consumption Calculator for simulations
  • Calculating current consumption based on the latest tariff (assuming a one-month consumption period)