JEPCO Customer Services 8.6

JEPCO Customer Services 8.6

JEPCO – Freeware – Android iOS
out of 6540 votes
Latest Version
8.6
Safe to install

JEPCO Customer Services: Streamlined Support for Electric Utility Needs

Peter Salakani

JEPCO’s customer service application offers users a convenient platform to manage their electric utility needs, but may suffer from occasional delays in response times.
2025 Editor's Rating
VERY GOOD User Rating

The JEPCO application offers a range of features that enhance the client's experience:

  • Create a personalized client profile to optimize JEPCO's services
  • Manage multiple sub-accounts/subscriptions with ease
  • Scan invoice/bill barcodes to conveniently add sub-accounts
  • Access the Meter Self-Read Archive to view up to three months of previous meter readings (if the client has utilized the Meter Self-Read feature in the app)
  • Access JEPCO's important contact information for direct support via email or phone

The main menu offers additional functionalities:

  • Receive push notifications for various events such as meter reading dates, issued invoices/bills, and bill payments
  • View past notifications by tapping on the bell icon
  • Inquire about invoices, allowing clients to:
    • Switch between sub-accounts
    • Refresh to get the latest status
    • Access detailed invoice/bill information by tapping on the respective invoice/bill
    • Utilize invoice/bill presentment functionality
  • Utilize the Meter Self-Reading feature, which provides the following information:
    • Status of meters ready to be read
    • Status of meters already read within the authorized period
    • Date for meter readings
    • Capture and submit meter readings and photos (for meters ready to be read), enabling JEPCO to generate new invoices/bills
  • Access account statements that provide:
    • Switching between sub-accounts
    • Information on all due invoices/bills and the total receivable balance
    • Convenience for in-person visits to JEPCO offices, with options to pay:
      • An individual invoice/bill using the displayed barcode
      • All due invoices/bills using the barcode icon next to the total receivables
  • Perform consumption calculations, including:
    • Using the Consumption Calculator for simulations
    • Calculating current consumption based on the latest tariff (assuming a one-month consumption period)

Overview

JEPCO Customer Services is a Freeware software in the category Business developed by JEPCO.

The latest version of JEPCO Customer Services is 8.6, released on 01/29/2024. It was initially added to our database on 01/29/2024.

JEPCO Customer Services runs on the following operating systems: Android/iOS.

Users of JEPCO Customer Services gave it a rating of 4 out of 5 stars.

Pros

  • User-friendly interface for seamless navigation.
  • Quick access to customer accounts and billing information.
  • 24/7 customer support availability through multiple channels.
  • Efficient online payment options to facilitate quick bill payments.
  • Regular updates and notifications about outages and service changes.

Cons

  • Occasional technical glitches that may hinder access.
  • Limited features in the mobile version compared to the desktop version.
  • Response time for customer service inquiries may vary.
  • Some users report a lack of detailed information in the FAQs.
  • Navigation can be confusing for first-time users.

Peter Salakani

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

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